F.A.Q.
I wish to make a first appointment
☑️ Always sign up using the application form to avoid overloading the secretary.
☑️ The availabilities on the application form are always up to date.
I wish to modify an existing appointment
🔗 Please use the link provided in your appointment confirmation email, unless otherwise agreed upon.
I have a question about an ongoing treatment
💬 Psychiatric treatments
Always make a brief phone or video appointment through the secretary’s office if you have questions regarding certificates, prescription renewals or other medical questions. Medical advice is not given via e-mail. Click here to review your prescriptions.
💬 Paramedic treatments
You can contact the team member directly via email: you can find the email address on the team member’s individual contact page. Still, questions are best discussed during the consultation.
Who can I turn to for the concerns that I have?
For which concerns can you contact us? Please take a look on the page of your caregiver to see what treatments he or she has to offer.
Contact info
ℹ️ Please only contact by email or phone if you are already in treatment, this way the secretary remains easily accessible.
BMHC welcomes you next to the lively ponds around Flagey in Ixelles and among the quiet avenues of Plasky in Schaerbeek.
Brussels Mental Health Center | Plasky
Eugène Plaskylaan 8 bus 12
1030 Schaarbeek
Plasky site accessibility 📍
🚏 Jamblinne de Meux
🚇 Schuman
🚗 Car
🅿️ Parking
Bus stop next to the practice – Lines 21 & 63
Metro and train station 1 km away
E40, Belliardstraat & Tervurenlaan
Parking meter in front of the door
Brussels Mental Health Center | Flagey
Renbaanlaan 71
1050 Elsene
Flagey site accessibility 📍
🚏 Géo Bernier
🚇 Buyl
🚗 Car
🅿️ Parking
Bus stop next to the practice – Line 71
Tram station at 350 m – Lines 25, 7 & 8
E40, General Jacqueslaan & Louizalaan
Parking meter in front of the door
Good to know
Cancellation policy
If the appointment is cancelled less than 48 hours (2 full business days) in advance, a flat fee will be charged.
Video consultations
Video consultations are offered here; you will receive the practical info in advance.
📞 If contact is unsuccessful: the healthcare provider will call within 10-15 minutes of the appointed time via an anonymous number.
🤝 What we ask: We count on a place with privacy, a stable connection and your presence – each session is a shared effort to connect.
Payment options
We only accept electronic payments: Bancontact, Payconiq, VISA, Maestro, bank transfers