Your privacy is paramount!
Brussels Mental Health Center is a mental health institution located at Avenue Eugène Plasky 8 bus 12
1030 Schaerbeek. In this privacy statement, we explain how we process personal data.
Our contact information is:
What data do we process?
We process personal data when you use our services or when you provide this data to us yourself. Below is an overview of the personal data we process:
- First and last name
- Address details
- Phone number
- Email address
- Medical records
- Notions of consultations.
- IP address
- Internet browser and device type
Why do we process data?
We use your personal data for the following purposes:
- Provision of mental health services by our physicians and psychologists, whether or not in team or multidisciplinary settings
- Scheduling appointments and communication regarding treatments.
- Administrative handling, including billing and insurance related activities.
- Improving our care delivery and patient satisfaction surveys.
- Meeting legal obligations, such as required medical record keeping.
We do not make decisions on matters that could (significantly) affect individuals based on automated processing. We do use computer programs and systems to perform our services.
How long will data be kept?
This uses the deontoligshe rules applicable in Belgium for both physicians and clinical psychologists.
Do we use cookies?
We use cookies and similar techniques. These are small text files that are stored in the browser of your computer, tablet or smartphone when you first visit our website. We use functional, analytical and tracking cookies to make the website work properly, remember your preferences and optimize the website. We also use third-party cookies, such as advertisers and social media companies, to provide customized content and advertisements. We asked your permission to set cookies when you first visited our website. If you wish to opt out of cookies, you can do so by adjusting your Internet browser settings.You can learn more about our cookies here find.
Can I manage my personal data?
You have the right to see, correct or delete your personal data. You can also withdraw your consent to data processing or object to the processing of your personal data. If you wish, you can request that the personal data we hold about you be sent to you or another organization in a computer file. To make sure that the request for inspection was made by you, we ask you to send a copy of your proof of identity with it. You can send your request to the email address at the top of this page. We will respond to your request within four weeks.
Will my data be secured?
We take the protection of your data seriously and take appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you think that your data is not properly secured or there are indications of abuse, please contact with us.