Your privacy is paramount!
Brussels Mental Health Center is a company located at
Avenue Eugène Plasky 8 bus 12
1030 Schaerbeek
. In this privacy statement, we explain how we process personal data.
Our contact information is:
What data do we process?
We process personal data when you use our services or when you provide this data to us yourself. Below is an overview of the personal data we process:
- First and last name
- Address details
- Phone number
- Email address
- IP address
- Internet browser and device type
We do not collect special and/or sensitive personal data from website visitors under the age of 16 unless they have parental or guardian consent. We encourage parents to be involved in their children’s online activities to avoid collecting data about children without parental consent. If you believe we have collected personal information about a minor without consent, please contact us. Then we will remove this information.
Why do we process data?
We process your personal data for the following purposes:
- Handling your payment
- Sending our newsletter and/or promotional flyer
- Contact you when necessary to perform our services
- Informing you of changes to our services and products
- Allowing you to create an account
- Providing goods and services to you
We do not make decisions on matters that could (significantly) affect individuals based on automated processing. We do use computer programs and systems to perform our services.
How long will the data be kept?
We keep your personal data no longer than necessary to fulfill the purposes for which we collect data. We use a six-month retention period for this purpose.
Will my data be sold?
We do not sell your information to third parties. We provide your data only when necessary to fulfill our agreement with you or to comply with a legal obligation. Companies that process your data on our behalf join us in a processor agreement to ensure the same level of security and confidentiality of your data. We remain responsible for these processing operations.
Do we use cookies?
We use cookies and similar techniques. These are small text files that are stored in the browser of your computer, tablet or smartphone when you first visit our website. We use functional, analytical and tracking cookies to make the website work properly, remember your preferences and optimize the website.
We also use third-party cookies, such as advertisers and social media companies, to provide customized content and advertisements. We asked your permission to set cookies when you first visited our website. If you wish to opt out of cookies, you can do so by adjusting your Internet browser settings.
More information about our cookies can be found here.
Can I manage my personal data?
You have the right to view, correct or delete your personal data. You can also withdraw your consent to data processing or object to the processing of your personal data.
If you wish, you can request that the personal data we hold about you be sent to you or another organization in a computer file. To make sure that the request for inspection was made by you, we ask you to send a copy of your proof of identity with it.
Note: Please black out the following information in this copy to protect your privacy:
- Passport Photo
- MRZ
- Passport number
- BSN
You can send your request to the email address at the top of this page. We will respond to your request within four weeks.
If you want to file a complaint, you can contact the Personal Data Authority at this link.
Will my data be secured?
We take the protection of your data seriously and take appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.
If you believe that your information is not properly secured or there are indications of misuse, please contact us.